Shipping Policy
SHIPPING POLICY
Made to Order + Limited Batch
SOMBRES items are released in limited batches. Some items are made to order, which means production begins after the supply run closes.
Production Timelines
Standard made-to-order items: ship in 1 to 3 weeks
Pre-orders: ship in 4 to 6 weeks
Always check the item description for the most accurate timeline for that specific product.
Shipping Speed (After Ship Date)
USA (USPS): 5 to 7 business days
Canada: 10 to 15 business days
International: 10 to 18 business days
DHL Express (International): 3 to 10 business days
Tracking
You’ll receive an email with tracking info once your order is packaged and a shipping label is created.
Address Changes
If you need to update your shipping address after ordering, contact us as soon as possible. Address changes are only possible before your order ships.